--- title: Platform Tiers description: This article provides an overview and comparison of Tive platform tiers. --- [Skip to content](https://support.tive.com/en-us/tive-software-tiers#main-content) - [English - United States](https://support.tive.com/en-us/tive-software-tiers) - [Español](https://support.tive.com/es/tive-software-tiers) English - United States Show submenu for translations [![TIVE logo](https://support.tive.com/hubfs/612cb18878946b6233874e2a_tive-logo-light-1.svg)](https://new.support.tive.com/?hsLang=en-us) - [Home](https://support.tive.com/) - [API Support](https://developers.tive.com/docs/rest-api-overview) - [Documents & Certificates](https://new.support.tive.com/documents-and-certificates) - [Tive Platform](http://platform.tive.com/) - [What's New](https://new.support.tive.com/product-release-notes) Open main navigation Close main navigation - [Home](https://support.tive.com/) - [API Support](https://developers.tive.com/docs/rest-api-overview) - [Documents & Certificates](https://new.support.tive.com/documents-and-certificates) - [Tive Platform](http://platform.tive.com/) - [What's New](https://new.support.tive.com/product-release-notes) - - [English - United States](https://support.tive.com/en-us/tive-software-tiers) - [Español](https://support.tive.com/es/tive-software-tiers) English - United States Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [External Knowledge Base](https://support.tive.com/en-us?hsLang=en-us) 2. [Getting Started](https://support.tive.com/en-us/getting-started?hsLang=en-us) 3. [Platform](https://support.tive.com/en-us/getting-started?hsLang=en-us#platform) # Platform Tiers ### **Overview** Tive offers three software tiers designed to meet various business needs. Customers can choose among **Essential, Plus, or Premium tiers**. Our team is here to help you select and set up the tier that is right for your team. ### **Key Benefits** - **A tier for every use case:** Whether you are tracking conditions to meet regulatory requirements or building complex alert protocols to combat theft, there is a platform tier available that aligns with your needs. - **Unlock additional functionality as you grow with Tive:** Get started with Tive on a simpler tier and then add on more features once your team is trained on critical tools. You can upgrade to unlock higher-value features at any time. - **Pay for only the features you need:** There is no need to purchase an advanced platform tier to get critical real-time tracking. Pay just for the tier and features you need. ### **Platform Tiers Overview** | **Feature Category** | **Essential** | **Plus (everything in Essential and ...)** | **Premium (everything in Plus and ...)** | | --- | --- | --- | --- | | Shipment Creation | - [Shipment creation](https://support.tive.com/creating-and-managing-your-shipments?hsLang=en-us) - [Shipment templates](https://support.tive.com/shipment-templates?hsLang=en-us) - [Saved Carriers](https://support.tive.com/carriers?hsLang=en-us) | - [Custom shipment fields](https://support.tive.com/shipment-templates?hsLang=en-us) - [Bulk shipment creation via CSV](https://support.tive.com/shipment-creation-via-csv-upload?hsLang=en-us) - [Multi-tracker shipments](https://support.tive.com/tracker-configurations?hsLang=en-us) | - [Automated shipment creation via API](https://support.tive.com/shipment-creation-via-csv-upload?hsLang=en-us) | | Access & Share Ground Truth | - [Real-time visibility platform](https://support.tive.com/getting-started-with-tive?hsLang=en-us) - [Shipment reports](https://support.tive.com/shipment-reports?hsLang=en-us) - [CSV downloads](https://support.tive.com/shipment-reports?hsLang=en-us) - [30/60/120 minute measurement & transmission intervals](https://support.tive.com/tracker-configurations?hsLang=en-us) | - [Additional measurement & transmission interval options](https://support.tive.com/tracker-configurations?hsLang=en-us) - [Branded shipment sharing links](https://support.tive.com/sharing-shipments?hsLang=en-us) - [Limited end-of-shipment report automations](https://support.tive.com/shipment-reports?hsLang=en-us) - [Shipment comments](https://support.tive.com/shipment-comments?hsLang=en-us) | - [API & Webhook Access](https://developers.tive.com/docs/rest-api-overview) - [Shipment & device tracking portals](https://support.tive.com/sharing-shipments?hsLang=en-us) - [Collaborators](https://support.tive.com/sharing-shipments?hsLang=en-us) - [Ocean & Air Location Visibility](https://support.tive.com/carriers?hsLang=en-us) - [Full end-of-shipment report automations](https://support.tive.com/shipment-reports?hsLang=en-us) | | Reduce In-Transit Losses with Alerts | - [Alerts for temp, shock, light, humidity, arrival, and departures via email](https://support.tive.com/alert-presets-tab?hsLang=en-us) - [Real-time alert map](https://support.tive.com/shipment-list-and-map?hsLang=en-us) | - [Advanced alerts (ETAs, geofences, route deviations, prolonged stops)](https://support.tive.com/alert-presets-tab?hsLang=en-us) - [ETAs](https://support.tive.com/alert-presets-tab?hsLang=en-us) - [Alerts via text](https://support.tive.com/alert-notification-settings?hsLang=en-us) | - [All alerts in essential & plus](https://support.tive.com/alert-presets-tab?hsLang=en-us) - [Smart Route Deviation Alerts](https://support.tive.com/smart-route-deviation-alerts?hsLang=en-us) | | Insights | - Shipment-level analysis | - [Summary analytics](https://support.tive.com/tive-summary-analytics?hsLang=en-us) | - [Custom dashboards](https://support.tive.com/custom-dashboards?hsLang=en-us) - [Tive Reveal](https://support.tive.com/tive-reveal-overview?hsLang=en-us) | | Manage Your Tive Operations | - [Online tracker ordering](https://support.tive.com/online-tracker-ordering?hsLang=en-us) - [Inventory visibility](https://support.tive.com/inventory-visibility?hsLang=en-us) - 1 platform account - [Admin & general user roles](https://support.tive.com/managing-users?hsLang=en-us) | - Multiple platform accounts - [Custom user roles](https://support.tive.com/managing-users?hsLang=en-us) - [Location labels](https://support.tive.com/locations?hsLang=en-us) | - [SSO support (SAML/OIDC)](https://support.tive.com/referencing-saved-locations-via-api?hsLang=en-us) - [Share locations across accounts](https://support.tive.com/locations?hsLang=en-us) | ### **Key Points to Know** - **Essential Tier**: Best for businesses needing tracking for regulatory compliance. - **Plus Tier**: Ideal for companies seeking proactive shipment monitoring. - **Premium Tier**: Offers advanced analytics, API access, and enterprise-level insights. ### **Best Practices** - **Continuously evaluate your tier:** As your supply chain and global risk evolve, the platform team that is right for your team may also evolve. Continuously evaluate whether you have access to the features to maximize the value you are getting from Tive. - **Speak with your Account Manager:** Your account manager can help you understand the benefits of various features across our three platform tiers to make the best decision. - [Getting Started](https://support.tive.com/en-us/getting-started?hsLang=en-us#main-content) - [Platform](https://support.tive.com/en-us/getting-started?hsLang=en-us#platform) - [Trackers](https://support.tive.com/en-us/getting-started?hsLang=en-us#trackers) - [Tive Mobile App](https://support.tive.com/en-us/getting-started?hsLang=en-us#tive-mobile-app) - [Tive Devices](https://support.tive.com/en-us/tive-devices?hsLang=en-us#main-content) - [Devices](https://support.tive.com/en-us/tive-devices?hsLang=en-us#devices) - [Tive Tag](https://support.tive.com/en-us/tive-devices?hsLang=en-us#tive-tag) - [Functionality](https://support.tive.com/en-us/tive-devices?hsLang=en-us#functionality) - [Your Organization](https://support.tive.com/en-us/your-organization?hsLang=en-us#main-content) - [Software](https://support.tive.com/en-us/your-organization?hsLang=en-us#software) - [Hardware](https://support.tive.com/en-us/your-organization?hsLang=en-us#hardware) - [Shipments](https://support.tive.com/en-us/shipments?hsLang=en-us#main-content) - [Shipment Alerts](https://support.tive.com/en-us/shipments?hsLang=en-us#shipment-alerts) - [Shipment Creation](https://support.tive.com/en-us/shipments?hsLang=en-us#shipment-creation) - [Shipment Data](https://support.tive.com/en-us/shipments?hsLang=en-us#shipment-data) - [Settings](https://support.tive.com/en-us/shipments?hsLang=en-us#settings) - [Shipment Collaboration](https://support.tive.com/en-us/shipments?hsLang=en-us#shipment-collaboration) - [Tive Reveal](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#main-content) - [Tive Reveal Overview](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#tive-reveal-overview) - [Data Processing and Freshness](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#data-processing-and-freshness) - [Carrier Insights](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#carrier-insights) - [Lane Insights](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#lane-insights) - [Sharing Data](https://support.tive.com/en-us/sharing-data?hsLang=en-us#main-content) - [Shipments](https://support.tive.com/en-us/sharing-data?hsLang=en-us#shipments) - [Analytics](https://support.tive.com/en-us/analytics?hsLang=en-us#main-content) - [Platform](https://support.tive.com/en-us/analytics?hsLang=en-us#platform) - [Dashboards](https://support.tive.com/en-us/analytics?hsLang=en-us#dashboards) - [Workflow Automations](https://support.tive.com/en-us/workflow-automations?hsLang=en-us#main-content) - [Workflow Automations Overview](https://support.tive.com/en-us/workflow-automations?hsLang=en-us#workflow-automations-overview) - [Workflow Automation Templates](https://support.tive.com/en-us/workflow-automations?hsLang=en-us#workflow-automation-templates) [![tive logo white](https://support.tive.com/hubfs/tive%20logo%20white.svg "tive logo white")](http://tive.com) © 2026 Tive is a registered trademark of Tive, Inc.