--- title: Summary Analytics description: This article gives an in-depth description of Tive's feature, summary analytics. --- [Skip to content](https://support.tive.com/en-us/tive-summary-analytics#main-content) - [English - United States](https://support.tive.com/en-us/tive-summary-analytics) - [Español](https://support.tive.com/es/tive-summary-analytics) English - United States Show submenu for translations [![TIVE logo](https://support.tive.com/hubfs/612cb18878946b6233874e2a_tive-logo-light-1.svg)](https://new.support.tive.com/?hsLang=en-us) - [Home](https://support.tive.com/) - [API Support](https://developers.tive.com/docs/rest-api-overview) - [Documents & Certificates](https://new.support.tive.com/documents-and-certificates) - [Tive Platform](http://platform.tive.com/) - [What's New](https://new.support.tive.com/product-release-notes) Open main navigation Close main navigation - [Home](https://support.tive.com/) - [API Support](https://developers.tive.com/docs/rest-api-overview) - [Documents & Certificates](https://new.support.tive.com/documents-and-certificates) - [Tive Platform](http://platform.tive.com/) - [What's New](https://new.support.tive.com/product-release-notes) - - [English - United States](https://support.tive.com/en-us/tive-summary-analytics) - [Español](https://support.tive.com/es/tive-summary-analytics) English - United States Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [External Knowledge Base](https://support.tive.com/en-us?hsLang=en-us) 2. [Analytics](https://support.tive.com/en-us/analytics?hsLang=en-us) 3. [Dashboards](https://support.tive.com/en-us/analytics?hsLang=en-us#dashboards) # Summary Analytics ### **Why Use Summary Analytics?** Tive's **Summary Analytics** provides a powerful, pre-configured overview of shipment trends, helping you aggregate data across multiple shipments for informed supply chain decisions. Designed for efficiency, Summary Analytics delivers key insights at a glance, making it easy to track performance and identify patterns. Available exclusively on our **Plus & Premium Tier**. Click [here](https://app.storylane.io/share/wgnlekgl8slb) to take a tour of our **Summary Analytics.** ### **Benefits of Summary Analytics:** - **Full Supply Chain Visibility:** Understand trends across all of your Tive shipments to optimize logistics and identify inefficiencies. - **Improve Efficiency:** Use aggregated data to streamline decision-making and reduce operational costs. - **Track Key Metrics:** Monitor shipment duration, temperature, alerts, and more to ensure compliance and performance. - **Customizable Insights:** Apply filters to surface insights and access dashboards tailored to your specific business needs. - **Data-Driven Decisions:** Leverage real-time analytics to enhance supply chain operations and improve response times. **Example**: As a logistics manager, you can use ‘Summary Analytics’ to track carriers with frequent shipment delays, helping you spot trends and choose better vendors. By analyzing past delays, you can identify seasonal patterns, predict bottlenecks, and take proactive steps to reduce disruptions. For temperature-sensitive shipments, you can monitor temperature fluctuations across different transport modes and routes. This helps identify problem areas, improve carrier selection, and prevent compliance issues or product spoilage. ### **How It Works** Tive Analytics is built on **completed shipment data**, meaning **only shipments that have been completed** are included in the analysis. Data updates every **6 hours.** #### **Accessing Summary Analytics** - **Locate the Analytics Section:** Navigate to the "Analytics" tab in the navigation bar - **Apply Filters:** Select relevant filters such as Date Range, Mode, Carrier, Origin, and Destination to refine results. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcQb9aZZ179VZ79iiE7cozIqf8KW73Pe04re9dn3TBSdmzOAvfy_REpU30uUfcAnu4VgIalD9OYs-kkNVGUCpJPlzR2kf0rsCA9D8L4JEknUbb-k1og3xRswSKgC91LsXzyZujD?key=HuS3nxZYYbIzY9V905GogR0x) - **Analyze Data:** View Summary Analytics to track specific shipment metrics. The image below displays an example of the analytics dashboard with user customizations.  ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcV1nDzbct6LaDb0gqtCDTjE5rOquYsuvCpZMlEuhOnYXfKs48mEZS2UvDm5fJNBpWZT8R-Sj3ReK0EkLkmIohBD6ooKezq5bIcwCwdolQysOuackE-urzy5rsll_8PUGIOTZuQ?key=HuS3nxZYYbIzY9V905GogR0x) ### **Key Points to Know** - **Completed Shipments Only:** Data is based on shipments that have been fully completed, ensuring accuracy. - **Filter by Shipment Stage:** Choose from In Transit, At Origin, At Destination, or Leg Transition to focus on specific phases. - **Data Refresh Rate:** Analytics data updates automatically every **6 hours** for up-to-date tracking. - **Permissions-Based Access:** Users can only view shipments from accounts they have access to, and if they have General or Admin access. You can view more on how to change user access and roles in our User Management Article. ### **Best Practices** #### **Apply Filters:** - **Account**: Ensure that the analytics are filtered by the correct account. The default setting only filters for the account you are currently viewing. - **Date Range**: Select a specific time period to focus on shipments within a particular timeframe. - **Mode**: Filter by transportation type (e.g., air, ocean, road, or rail) to analyze performance across different shipping methods. - **Carrier**: Narrow results to shipments handled by a specific carrier for performance tracking and comparisons. - **Origin**: Focus on shipments departing from a particular location to analyze regional trends and efficiency. - **Destination**: Filter by delivery location to assess shipment performance and identify patterns in different regions. - **Exclude Invalid Shipments:** Shipments missing key data (e.g., no location records, incomplete distance traveled) are automatically excluded to maintain accurate reporting. In case you have any additional questions, you can reach out to [**support@tive.com**](mailto:support@tive.com) for help! - [Getting Started](https://support.tive.com/en-us/getting-started?hsLang=en-us#main-content) - [Platform](https://support.tive.com/en-us/getting-started?hsLang=en-us#platform) - [Trackers](https://support.tive.com/en-us/getting-started?hsLang=en-us#trackers) - [Tive Mobile App](https://support.tive.com/en-us/getting-started?hsLang=en-us#tive-mobile-app) - [Tive Devices](https://support.tive.com/en-us/tive-devices?hsLang=en-us#main-content) - [Devices](https://support.tive.com/en-us/tive-devices?hsLang=en-us#devices) - [Tive Tag](https://support.tive.com/en-us/tive-devices?hsLang=en-us#tive-tag) - [Functionality](https://support.tive.com/en-us/tive-devices?hsLang=en-us#functionality) - [Your Organization](https://support.tive.com/en-us/your-organization?hsLang=en-us#main-content) - [Software](https://support.tive.com/en-us/your-organization?hsLang=en-us#software) - [Hardware](https://support.tive.com/en-us/your-organization?hsLang=en-us#hardware) - [Shipments](https://support.tive.com/en-us/shipments?hsLang=en-us#main-content) - [Shipment Alerts](https://support.tive.com/en-us/shipments?hsLang=en-us#shipment-alerts) - [Shipment Creation](https://support.tive.com/en-us/shipments?hsLang=en-us#shipment-creation) - [Shipment Data](https://support.tive.com/en-us/shipments?hsLang=en-us#shipment-data) - [Settings](https://support.tive.com/en-us/shipments?hsLang=en-us#settings) - [Shipment Collaboration](https://support.tive.com/en-us/shipments?hsLang=en-us#shipment-collaboration) - [Tive Reveal](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#main-content) - [Tive Reveal Overview](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#tive-reveal-overview) - [Data Processing and Freshness](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#data-processing-and-freshness) - [Carrier Insights](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#carrier-insights) - [Lane Insights](https://support.tive.com/en-us/tive-reveal?hsLang=en-us#lane-insights) - [Sharing Data](https://support.tive.com/en-us/sharing-data?hsLang=en-us#main-content) - [Shipments](https://support.tive.com/en-us/sharing-data?hsLang=en-us#shipments) - [Analytics](https://support.tive.com/en-us/analytics?hsLang=en-us#main-content) - [Platform](https://support.tive.com/en-us/analytics?hsLang=en-us#platform) - [Dashboards](https://support.tive.com/en-us/analytics?hsLang=en-us#dashboards) - [Workflow Automations](https://support.tive.com/en-us/workflow-automations?hsLang=en-us#main-content) - [Workflow Automations Overview](https://support.tive.com/en-us/workflow-automations?hsLang=en-us#workflow-automations-overview) - [Workflow Automation Templates](https://support.tive.com/en-us/workflow-automations?hsLang=en-us#workflow-automation-templates) [![tive logo white](https://support.tive.com/hubfs/tive%20logo%20white.svg "tive logo white")](http://tive.com) © 2026 Tive is a registered trademark of Tive, Inc.