Getting Started with Tive

Hello and welcome to Tive. You're on your way to a smarter supply chain.

For future support, please navigate to your profile button on the top left of the Tive Platform, and on the drop down navigate to 'Help'.  You will be routed to this support guide for your questions, and details on how to contact Tive Customer Support.

Let's get started. Tive technology is:

• Tive Trackers: electronic devices which record their geographic position & environment (i.e. motion, temperature) and periodically transmit those measurements via cellular radio to the Tive Platform.
• Tive Platform: a website for your laptop and smartphone to manage your Trackers and their users.

Before we power on your device, let's begin by logging into the web platform and get ready to view data.

Tive Platform

You should have received an e-mail with an invitation and instructions to register your Platform account. No e-mail from team@tive.co? No password? Need help? Contact us, we'll help you get started. In just a few minutes you can:

• Change settings: account, password, time zone, units, company info
• Invite users by e-mail
• View and configure your fleet of Tracker devices
• Get started with your first shipment

Congratulations! You are now ready to read the Tive Platform Quickstart.

Tive Trackers

Once that you are logged into the platform, review your Tracker's capabilities and follow instructions for:

• Tive Flagship: read the Intro to Flagship Tracker short guide for power & settings
• Tive Solo: read the Intro to Solo Tracker short guide for power & settings
• Tive Beacon: is always on and broadcasting to Flagship trackers in range of your container
  • For Status: press the Check button, a blue light should flash; if no blue status light appears or you cannot see the Beacon in your Tive Platform then contact us for help and we'll reply promptly

Developers

Finally, Tive data can be integrated into your existing platforms using the Tive API or with a webhook.

Thank you for joining Tive!
- The Tive Team