This article includes 2025 product updates organized by month:
May
🆕 Set it and forget it using bulk location upload
Upload all your key supply chain locations at once to ensure every shipment has the correct address and geofence—keeping ETAs accurate and shipments complete without delays. This feature is available for all customers.
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🔍 Find critical shipments faster with enhanced filtering
New sorting and filtering options on the Shipments list make it easier to cut through the noise—and quickly identify shipments that need immediate attention—so you can stay focused on what matters most. This update is now available for all customers.
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🔗 Reference Saved Locations via API—for Smarter Shipment Setup
Use a unique Tive location ID when calling the Create Shipment endpoint to accurately apply saved geofences—reducing setup errors and ensuring shipments are linked to the right locations. You can now find these IDs in the Saved Locations list inside the platform.
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Little Fixes = Big Improvements
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We added new options to Location Types. When creating or editing a location, the Location Types list now includes options for Production Facility, Terminal (Rail/intermodal/etc), Border crossing, service stop (Rest/Fuel/Etc).
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Cut down on alert fatigue by disabling alert recovery emails. You can now disable alert recovery emails to minimize alert fatigue. Navigate to Organization > Accounts, then edit your account settings. Please note: This must be done for each account.
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Get the full story behind every alert using the API. Now you can use the API to retrieve a complete history of alert resolutions—to see when status changes happened, who resolved them, and what comments were added. This is available now via the Get Shipment Alerts endpoint.
April
🌍 Track ETAs for air and ocean legs with greater clarity
You can now view ETAs for both individual air and ocean legs—as well as the full shipment—so you can plan ahead with more confidence and keep stakeholders informed. This feature is only available for Premium tier customers
🎯 New options for custom Shock alerts
We’ve added 5G and 7G options to the “Other” field in Shock alert presets—helping cut down on unnecessary alerts for shipments with different shock sensitivities based on vehicle type, route, or packaging.
🆕 Create saved Locations without leaving shipment creation
You can now create new saved Locations directly from the Shipment Creation page—making it faster and easier to build shipments without breaking your stride. Saved Locations help ensure every shipment has the correct address and geofence, so ETAs stay accurate and shipments complete without delays.
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March
📍Easily share locations across sub-accounts in your organization.
Now when you create a location, you can easily share it across all accounts within your organization. Create locations and geofences once—set it and forget it! Accurate locations and well-defined geofences are critical for reliable alerts and successful shipment completion. Please note: Assigned collaborators remain account-specific. This feature is available for Premium tier platform customers.
🏷️ Organize saved locations with labels and types
Improve how you manage your saved locations by choosing a Location Type—like warehouse, store, or distribution center—and adding custom Labels for easier identification. These features enable you to quickly find and use your saved locations. Location Types are available for everyone, while custom Labels are available for Plus and Premium tier platform customers.
Coming soon, location types and labels will unlock the following new features:
- Easily filter shipments by location type or label
- Create reports for specific locations
- Generate actionable insights to share with relevant stakeholders
February
📝 Keep track of critical updates—in one place—using shipment comments
Track progress, discuss changes or issues with team members, attach related files, and maintain an audit trail for communication in transit using shipment comments. Available only for Plus and Premium tier customers.
🌡️ Save time making sure the right people receive temperature reports
Set up shipment templates to automatically send detailed temperature reports to specific collaborators or users at the end of every shipment. Available for Premium tier customers.
⏱️ Keep receivers informed with accurate ETAs on shared shipment links
Improve coordination and reduce confusion by viewing ETAs for shipments and specific legs on shared shipment links. Tive admins can enable this feature under their organization settings. Available for Plus and Premium tier customers.
📍Quickly pinpoint alert locations on the map
No more copying and pasting addresses: simply click “View on Map” to see exactly where an alert occurred, making it easier to respond to critical shipment events. Available for all customers.
🔎 Get the context you need to respond faster with enhanced alert details
Alert details now provide trigger values, thresholds, location, duration, and tracker information—all in one view—so you can act quickly and confidently. Available for all customers.
January
⏰ Plan deliveries better with more accurate ETAs
Choose if a shipment leg is run by one driver or a team when creating shipments to get more accurate ETAs, so you can better plan and prepare for arrivals. This feature is available on all platform tiers except Essential.
🌍 A global view of alerts that require action—all in one place
Gain a central view of your in-transit shipments with prioritized alerts displayed on the map and in the Shipments list. Save time by quickly finding alerts that require immediate action. This feature is available for all customers.
👀 Find and fix costly supply chain issues using Custom Dashboards
Create your own metrics and dashboards to see what’s working in your supply chain operations—and what’s not. Organize data in ways that are most helpful to your supply chain by creating metrics about shipments, alerts, and carriers. Measure performance and track trends for specific roles, regions, or objectives in dynamic dashboards. Available Premium platform customers.
📊 Get the full picture of your shipments with Summary Analytics
Gain visibility into shipment performance over time with accurate analytics—Spot trends and track performance over time using historical data. Refine your view using filters, custom date ranges, and time intervals. Available for Plus and Premium platform customers only.
