--- title: Reading a Tive Tag description: This article provides an in-depth explanation of reading a Tive tag. --- [Skip to content](https://support.tive.com/reading-a-tive-tag#main-content) English - United States Show submenu for translations [Sign in](https://support.tive.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fsupport.tive.com%2Freading-a-tive-tag&hsLang=en-us) [![TIVE logo](https://support.tive.com/hubfs/612cb18878946b6233874e2a_tive-logo-light-1.svg)](https://new.support.tive.com/?hsLang=en-us) - [Home](https://support.tive.com/) - [API Support](https://developers.tive.com/docs/rest-api-overview) - [Documents & Certificates](https://new.support.tive.com/documents-and-certificates) - [Tive Platform](http://platform.tive.com/) - [What's New](https://new.support.tive.com/product-release-notes) Open main navigation Close main navigation - [Home](https://support.tive.com/) - [API Support](https://developers.tive.com/docs/rest-api-overview) - [Documents & Certificates](https://new.support.tive.com/documents-and-certificates) - [Tive Platform](http://platform.tive.com/) - [What's New](https://new.support.tive.com/product-release-notes) - English - United States Show submenu for translations - [Sign in](https://support.tive.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fsupport.tive.com%2Freading-a-tive-tag) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. 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[Tive Tag](https://support.tive.com/tive-devices?hsLang=en-us#tive-tag) - [Getting Started](https://support.tive.com/getting-started?hsLang=en-us#main-content) - [Platform](https://support.tive.com/getting-started?hsLang=en-us#platform) - [Trackers](https://support.tive.com/getting-started?hsLang=en-us#trackers) - [Tive Devices](https://support.tive.com/tive-devices?hsLang=en-us#main-content) - [Devices](https://support.tive.com/tive-devices?hsLang=en-us#devices) - [Tive Tag](https://support.tive.com/tive-devices?hsLang=en-us#tive-tag) - [Functionality](https://support.tive.com/tive-devices?hsLang=en-us#functionality) - [Your Organization](https://support.tive.com/your-organization?hsLang=en-us#main-content) - [Software](https://support.tive.com/your-organization?hsLang=en-us#software) - [Hardware](https://support.tive.com/your-organization?hsLang=en-us#hardware) - [Shipments](https://support.tive.com/shipments?hsLang=en-us#main-content) - [Shipment Alerts](https://support.tive.com/shipments?hsLang=en-us#shipment-alerts) - [Shipment Creation](https://support.tive.com/shipments?hsLang=en-us#shipment-creation) - [Shipment Data](https://support.tive.com/shipments?hsLang=en-us#shipment-data) - [Settings](https://support.tive.com/shipments?hsLang=en-us#settings) - [Shipment Collaboration](https://support.tive.com/shipments?hsLang=en-us#shipment-collaboration) - [Tive Reveal](https://support.tive.com/tive-reveal?hsLang=en-us#main-content) - [Tive Reveal Overview](https://support.tive.com/tive-reveal?hsLang=en-us#tive-reveal-overview) - [Data Processing and Freshness](https://support.tive.com/tive-reveal?hsLang=en-us#data-processing-and-freshness) - [Carrier Insights](https://support.tive.com/tive-reveal?hsLang=en-us#carrier-insights) - [Lane Insights](https://support.tive.com/tive-reveal?hsLang=en-us#lane-insights) - [Sharing Data](https://support.tive.com/sharing-data?hsLang=en-us#main-content) - [Shipments](https://support.tive.com/sharing-data?hsLang=en-us#shipments) - [Analytics](https://support.tive.com/analytics?hsLang=en-us#main-content) - [Platform](https://support.tive.com/analytics?hsLang=en-us#platform) - [Dashboards](https://support.tive.com/analytics?hsLang=en-us#dashboards) # Reading a Tive Tag Reading a Tive Tag ensures that your data is uploaded to the cloud, but it does not complete the active shipment (to do that, read [Completing a Tive Tag shipment](https://support.tive.com/completing-a-tive-tag-shipment?hsLang=en-us)).  #### **Who should use the Read function?** We recommend that the read function be used in scenarios where the shipment/package passes through **multiple intermediary waypoints** (i.e., a port or distribution center). Users at these waypoints can use the read function to upload data to the platform, without completing the shipment. #### **How to Read a Tive Tag** Make sure you have the Tag you want to read nearby, and then follow the steps below. 1. Start by opening the Tive Tag app. If you don’t have the app, you can download it [here](http://onelink.to/tivetag). 2. Once the app is open, **touch the large circular button** in the center of the screen. ![](https://support.tive.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1753353389646.jpeg?width=215&height=468&name=google-1753353389646.jpeg)      3.   Once you see the “Ready to Scan” window, hold your phone near the Tag to begin the read process. A progress bar should appear to show you that the Tag is being read. ***Note**: Do **not** move your phone away from the Tag while it’s being read.* ![](https://support.tive.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1753353389646-1.png?width=236&height=514&name=google-1753353389646-1.png)![](https://support.tive.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1753353389646.png?width=235&height=513&name=google-1753353389646.png)![](https://support.tive.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1753353389646-2.png?width=236&height=514&name=google-1753353389646-2.png) *Having trouble getting your Tag to scan? Read our Tive Tag Scanning Tips.*        4.    When the read is complete, you will receive visual confirmation that your Tag has been successfully read, and you will see an item added to the history log (as shown below).  ### ![](https://support.tive.com/hs-fs/hubfs/Rich%20Text%20Pasting/google-1753353389646-1.jpeg?width=203&height=444&name=google-1753353389646-1.jpeg) Troubleshooting & FAQ - **I’m having trouble scanning the Tag. What should I do?** - **What does the “Anonymous Reading of this Tag is not allowed” error mean?** - **What if I have no internet connection when I’m reading my Tag?** [![tive logo white](https://support.tive.com/hubfs/tive%20logo%20white.svg "tive logo white")](http://tive.com) © 2025 Tive is a registered trademark of Tive, Inc.