Why Use Auto-Complete Delay?
Oftentimes, there is a time gap between when a shipment enters a destination geofence and has been unloaded or delivered. If there is a delay at the dock, for example, the driver may sit in the lot for several hours until a space opens. Data collected from the Tive sensor during this time is still critical to monitor the load, so many of our customers don’t want a shipment to complete right when it enters the destination geofence. This ensures that alerts and reports will function as desired.
The Auto-Complete Delay completes shipments a specified amount of time after the shipment enters the final leg destination. If no geofence for the destination exists, we use the tracker's location confidence radius plus a small buffer. This typically ranges from 1-5 km, around 1 km for GPS/WiFi, and about 5 km for cellular. Auto-complete is configurable at the sub-account level within organization settings.
How It Works
- Timer Activation: The auto-complete timer starts when a shipment enters the delivery address in the final shipment leg.
- Customizable Delay: Users can configure the timer to a delay ranging from 1 hour up to two weeks, depending on the specific needs of their organization.
- Shipment Completion: If the shipment enters the delivery geofence, it will be marked as completed after the shipment completion delay time is reached.
Key Points to Know
- The Auto-Complete Timer operates at a sub-account level and is not shipment-specific.
- The timer starts when the shipment enters the delivery geofence, ensuring shipments are automatically completed after a set period.
- Auto-Complete still works even if intermediate leg stops are missed.
Best Practices
- Determine an Optimal Timer Duration: Analyze your shipment patterns and set the auto-complete timer based on typical delivery times to avoid unnecessary delays or premature completion. If you're unsure, the default setting is 24 hours.
In case you have any additional questions, you can reach out to support@tive.com for help!