Congratulations on your Tive Beacon Tracker! This guide explains:
- How to use the button to check power
- Connectivity and Battery
Power Status: Press the CHECK button. The Status light(s) will blink if the Beacon is On.
Power On: Press the CHECK button for 3-5 seconds and the blue light should turn on.
Power Trouble: If the blue light is on for less than a half-second, or there is no light at all, contact us about your battery.
Connectivity and Battery Remaining
Using Beacon with Solo 5G or Flagship tracker:
Beacons work together with a parent tracker to report their location and temperature data back to the Tive data cloud. Solo 5G and Flagship trackers use Bluetooth technology to scan and detect nearby beacons (up to 100 beacons can be reported at a time). The beacons must be in close proximity to the parent tracker within 30 meters (100 feet) to correctly report their data back to the Tive data cloud.
The enable the Beacon Scanning feature on your trackers, please reach out to us at email@example.com.
Link Beacons and Flagship/Solo 5G to a shipment:
On the Platform, view the Shipments panel and select Create New Shipment. Fill in the necessary details about your shipment, and scroll down to the bottom of the page to link the parent trackers and Beacons of your choice.
Frequently Asked Questions & Troubleshooting Guides
If your beacon does not show as active, contact us.
- Technical specifications for Tive Beacon (TT-6000 series): tive.co/compare
- Individual trackers can be shipped via parcel carrier along with their TT-4000 or TT-7000 parent without any special labeling or handling. Trackers do not need to be turned off before shipping.
- Why is my tracker not showing up in the Tive Platform?