Activate your Tracker

Best location to activate
We recommend turning on your tracker in a location where you have good cellular signal coverage. Some refrigerated cool rooms have poor cellular signal and may not allow the device to report data. In this case, it is recommended to turn on the device outside of the cool room 10 minutes prior. 

Start Button and Indicators
To turn on your Tive Solo device, hold the START button for 2-3 seconds and release. A blinking blue light will flash 5 times to indicates the tracker is active. 

When pressing the Start button, keep an eye out for status lights to determine whether activation has been successful:

• Blue - tracker is charged and working correctly
• Red - tracker is not working correctly. We recommend to not use a tracker with a red flashing indicator. Please contact Tive Client Support if you need any assistance.

Press the power button once at any time to verify that the tracker is ON.