When viewing a tracker, the main page will allow you to change your tracker's frequency of measuring and reporting data.

• Estimated Battery Duration calculates battery life based on Tracker settings
• Transmission Interval: how frequently the cellular radio transmits data to the Tive Platform
• Measurement Interval: measures sensors, GPS/WiFi position, and reads Bluetooth Beacons
• WiFi positioning: location when near areas populated with WiFi - Default: Enabled
• GPS: location when outdoors away from cities - Default: Disabled (strongly recommended)

Tip: When configuring trackers with GPS, please make sure to consider the estimated battery duration as the battery life will be affected.

 

On the lower part of the left side panel you have the option to view its Sensors, Alerts, Reports, or Details.

Click “Sensors” to view all graphs that are associated with that tracker. 

Basic Map Controls:

The map on the right side of the panel displays a map of your tracker’s route for your selected date range.

• You can collapse the side panel from the main display to have a full view of the map
• Use your mouse to drag the map to view different locations
• To zoom in and out, click the + and - buttons on the top left corner of the map.
• Toggle between Map (default) and Satellite image with the layers icon in the top-right corner
• Directional Arrows and Additional Positioning Information (GPS, Cellular, Wi-Fi, Vessel and AWB coordinates) can be displayed by clicking the Location Methods icon in the top-right corner
• Click on a specific point on the tracker's path to view location, date, sensor and latitude & longitude data

 

Understanding the Map Points

The shipment’s route is represented by a blue line across the map. If shipment legs are in use, the map will display them as little dots connecting the blue line.

The Location Methods option in the upper right corner may allow selecting additional accuracy information:

• See GPS points: shows high-accuracy outdoor GPS location points in Blue
• See Cellular points: shows low-accuracy Cellular location points in Green
• See Wi-Fi points: shows high-accuracy urban Wi-Fi location points in Orange
• See Composite Points: shows high accuracy location combining Wi-Fi and Cellular location points in Purple
• See Vessel points: shows information based on Vessel ID (MMSI) in Grey
• See Air points: shows information based on AWB coordinates in Light Blue
• See Direction Arrows: draw arrows in the direction of travel

This is a premium feature available when logged in; it is not visible when using the Shipment Search Portal or Share Shipment link.

 

Sensors: Reading the Graphs

By default, the Sensor graphs will display the minimum, maximum and average value reported for each sensor during your shipment.

 

 

Sensor Data Interpretation

You can access the following data streams from the device sensors:

Sensor	Units	Interpretation Tips
Temperature	°F/°C	Temperature fluctuations may mean the shipment has been removed from the container or other insulation. Compare temperature data to expected temperature settings and/or local weather forecasts.
Humidity	%	Humidity fluctuations may mean the shipment has been removed from the container or other insulation. Typical comfortable outdoor humidity levels are around 40%, but expected humidity can vary significantly based on location.
Pressure	psi	Pressure fluctuations could indicate changes in altitude as well as changes in the pressure of the container or other packaging materials.
Light	lux	Light will fluctuate based on time of day if the shipment is exposed to the outdoors. Sudden fluctuations in light may indicate that a shipment has been moved into or out of a dark container. Below are some examples of illuminance 0 - 10 lux: Pitch Black 11 - 50 lux: Very Dark 51 - 200 lux: Indoor home lighting 201 - 400 lux: Indoor office lighting 1000-5000 lux: Outdoor overcast day 10000-25000 lux: Full daylight (not direct sun) >32000 lux: Direct sunlight
Acceleration	G's	This data stream indicates any changes in acceleration experienced in transit. Spikes in motion activity may indicate that a shipment came to a sudden stop or fall, or experienced some other sudden movement.  Read our Tracker FAQ: Shock, Orientation, Motion
Battery	%	This data stream indicates the battery life as a percentage. Battery life will decrease slowly over time and will decrease more sharply with each transmission. Once battery life is below a certain threshold, it will stop transmission and maintain low battery life for as long as possible before being recharged.
Orientation	(none)	The three data streams display changes in orientation in the X, Y, and Z planes. A graphical representation on the right side of the screen helps you interpret what the orientation looks like. Changes in orientation may indicate that the shipment has been jostled or moved around.

 

Alerts:

Alert Presets can be applied directly to your trackers if you want to receive alerts and have them logged as events on the Platform. An alert will be generated each time the tracker detects that one of the pre-set sensor or location thresholds for this shipment have been breached. 

On the “Alerts” menu, if the tracker currently has no Alert Preset applied to it, click on the "See Alert Presets" option and you will be presented with the option to add an Alert Preset so that you can start receiving alerts for changes that your tracker detects.

 

Alert Events: List and Graph

In addition to sending notifications to the users assigned in the Alert Preset, all triggered alerts will also be visible as Events. Events display the alert type, location and timestamp for when the alert was triggered. For example, if you set an alert to notify you when a shipment reaches a certain location, the event will be stored in the Events list once the alert is triggered.

Click on an event to have more details displayed.

 

To learn how to create an Alert Preset and configure the alerts you want to receive please click here.