Tive Tag User Guide (Android)

To start and read Tive Tags, you’ll need to download our free and easy-to-use smartphone app, the Tive Tag app. Designed with simplicity in mind, this app makes the process of temperature logging seamless with automatic data uploads and clear information interfaces. The minimum requirements for using the app are that you have an Android device with Android OS 8.0 or above. The smartphone must also be equipped with NFC to be able to read our Tags.

• Turn on location services for a better experience.

• Connect your smartphone to a mobile network or a Wi-Fi hotspot.

• We recommend that you remove any metallic casings from your smartphone. These may interfere with the communication with the Tag.

• The NFC module placement varies, so move your smartphone over the Tag to find the location of your device. Some devices have the NFC module placed in the middle of the back while others have them placed close to the camera module on the back top.

• Keep the device close to the Tag when scanning, 1 cm - 2 cm is recommended.

• It is also important that the smartphone is kept still during any scan operation.

How to log in

Tive Tag app requires the user to log in before he or she can start a Tag. Reading a Tag does not require log in. To log in follow these instructions below. If you have not received log in credentials, contact your manager to request a login

1. Press the login button.

2. Fill in your username and password provided by Tive via email.

3. A successful login will take you to the inside of the app. Here you can start and read Tags.

Starting your Tag should be done at the start of your cargo’s journey. Place the Tag on your cargo and follow the instructions below.

• Summary – A quick overview of what state the Tag currently has. You can see whether it's logging or not, how many data points it has measured, start date, lowest temperature, highest temperature, and whether it has been inside or outside its given limits.

• Configuration – Gives a quick overview of the configuration used when starting the Tag.

• Custom fields – Shows what custom fields are connected to the Tag.

• Graph – Shows a line graph presentation of all data points the Tag has tracked so far on its journey.

• Data points – This lets you take a closer look at all data points that the Tag has logged. These are sorted based on when the log points were taken.

• Tag events – Shows a list of all events the Tag has been through during its lifecycle. This can be when Tag was started, read, etc.
  

All this information is also accessible on the Tive Tag Portal.

Reading a tag is very simple, open the Tive Tag App and follow the instructions below to read your Tag.

1. Select Read Tag in the bottom menu. Press the big button to start the reading process.

2.Move smartphone close to Tag. When the read operation starts keep the device still since it may take a few seconds to extract all the data. When all data is extracted it is automatically uploaded to Tive Tag Portal.

3. When the reading operation is done this window will be presented. Swipe right to left to view your Tag’s data.

Tive Tag supports both Celsius and Fahrenheit. Follow these instructions on how to change them.