Platform Tiers

Overview

Tive offers three software tiers designed to meet various business needs. Customers can choose among Essential, Plus, or Premium tiers. Our team is here to help you select and set up the tier that is right for your team.

Key Benefits

A tier for every use case: Whether you are tracking conditions to meet regulatory requirements or building complex alert protocols to combat theft, there is a platform tier available that aligns with your needs.
Unlock additional functionality as you grow with Tive: Get started with Tive on a simpler tier and then add on more features once your team is trained on critical tools. You can upgrade to unlock higher value features at any time.
Pay for only the features you need: There is no need to purchase an advanced platform tier to get critical real-time tracking. Pay just for the tier and features you need.

Platform Tiers Overview

Feature Category	Essential	Plus	Premium
Shipment Creation	Shipment creation Shipment templates Saved Carriers	Custom shipment fields Bulk shipment creation via CSV Multi-tracker shipments	Automated shipment creation via API
Access & Share Ground Truth	Real-time visibility platform Shipment reports CSV downloads 30/60/120 minute measurement & transmission intervals	Additional measurement & transmission interval options Branded shipment sharing links Limited end-of-shipment report automations Shipment comments	API & Webhook Access Shipment & device tracking portals Collaborators Ocean & Air Location Visibility Full end-of-shipment report automations
Reduce In-Transit Losses with Alerts	Alerts for temp, shock, light, humidity, arrival, and departures via email Real-time alert map	Advanced alerts (ETAs, geofences, route deviations, prolonged stops) ETAs Alerts via text	All alerts in essential & plus
Insights	Shipment-level analysis	Summary analytics	Custom dashboards
Manage Your Tive Operations	Online tracker ordering Inventory visibility 1 platform sub-account Admin & general user roles	Multiple platform sub-accounts Custom user roles Location labels	SSO support (SAML/OIDC) Share locations across sub-accounts

Key Points to Know

Essential Tier: Best for businesses needing tracking for regulatory compliance.
Plus Tier: Ideal for companies seeking proactive shipment monitoring.
Premium Tier: Offers advanced analytics, API access, and enterprise-level insights.

Best Practices

Continuously evaluate your tier: As your supply chain and global risk evolve, the platform team that is right for your team may also evolve. Continuously evaluate whether you have access to the features to maximize the value you are getting from Tive.

Speak with your Account Manager: Your account manager can help you understand the benefits of various features across our three platform tiers to make the best decision.